General Information about VoIP
What is VoIP?
VoIP is an acronym for Voice over Internet Protocol. In plain language, it`s a phone service, which allows making low cost or free calls over the Internet.
What is Internet Protocol?
Internet protocol is used to provide access to the Internet and websites. It makes it possible exchanging data with other websites.
How does VoIP work?
VoIP technology enables making calls from/to computer, landline and mobile phones. With VoIP, analog voice calls are converted into packets of data, which travel over Internet. When you call a mobile or landline phone, the data packets are converted back to an analog telephone signal before reaching the party you`re calling.
What kind of Internet connection do I need for VoIP?
You need a good Internet connection, with adequate bandwidth, such as Cable, DSL or others (wireless, T1, etc.). Generally a connection must have at least 100kbps on both the download and upload.
How secure and reliable is VoIP?
Reliability of VoIP depends on the reliability of an Internet connection and the VoIP equipment you are using. Bad installation, wrong configuration as well as poor Internet connection may cause problems. VoIP is also secure just like a traditional landline phone service. With encryption, VoIP calls can be even more secure than those placed over traditional phone lines.
What about VoIP quality?
Most of the time the quality of VoIP calls is perfect, and you wouldn`t pick it from a standard phone line. However, sometimes callers may experience such problems as slight time delay, crackly sound or dropouts.
Are VoIP Calls Cheaper than calls on traditional telephone networks?
The answer is definitely YES. VoIP calling rates are significantly lower compared with traditional telephone networks. Moreover, calls between VoIP-enabled devices are generally cost-free.
What are VoIP benefits?
First of all, VoIP saves you money. Moreover, it comes with a bundle of advanced features and tools, which can make your VoIP experience rich and sophisticate. They include call forwarding, call recording, voicemail, auto attendant, virtual numbers, etc.